Privacy Policy

At PearlPalace, we respect your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or use our services. By accessing our site, you agree to the terms outlined below.

1. Information We Collect
To improve your experience, we may collect the following types of data:
a) Personal Information
When using our services, you may provide details such as:
Name
Contact information (email address, phone number)
Payment details for bookings and transactions
b) Non-Personal Information
We also collect anonymous data to optimize website performance, including:
IP address
Browser type and device information
Pages visited and time spent on the site
Referring sources or websites
This data helps us analyze user behavior and enhance our platform’s functionality.

2. How We Use Your Information
We use collected data to:
Enhance Your Experience – Personalize content and provide tailored recommendations
Process Transactions – Manage bookings, payments, and customer support inquiries
Communicate with You – Send updates, promotions, and responses to inquiries (with your consent)
Optimize Our Website – Monitor performance and improve features
We do not share your personal information with third parties for marketing purposes without your explicit consent.

3. Use of Cookies
To improve functionality and personalize your experience, our website uses cookies—small files stored on your device that remember your preferences.
Types of Cookies We Use:
Essential Cookies – Enable core website functions
Performance Cookies – Analyze site usage and optimize performance
Functional Cookies – Store preferences for a customized experience
You can adjust cookie settings in your browser, but disabling them may affect certain features.

4. Data Protection
We implement strict security measures to protect your personal data from unauthorized access, misuse, or loss. However, while we strive for the highest security standards, no online platform can guarantee absolute protection.

5. Third-Party Services
We may work with third-party providers, such as payment processors and analytics services. These providers operate independently and follow their own privacy policies.

6. Your Rights
You have the right to:
Access – Request a copy of your personal data
Correction – Update inaccurate or incomplete information
Deletion – Request data removal (subject to legal obligations)
Withdraw Consent – Opt out of marketing communications anytime
To exercise your rights, please contact our support team via the details on our website.

7. Policy Updates
We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page, and we encourage you to review it periodically.

8. Contact Us
If you have any questions about this policy or how your data is handled, please contact us through the details available on our website.
Your privacy is our priority, and we are committed to handling your information with transparency and care.